Leaving the Hamilton CCA Program

If you do not wish to participate in the Hamilton CCA program, please complete the secure online form below. 

This form is only for leaving the Hamilton CCA program. If you wish to change your product choice within the program, please use the enroll form instead.

Switching suppliers requires at least two days to process by your utility, therefore you are encouraged to opt out of the program at least seven (7) business days prior to the meter read date indicated on your utility bill in order to ensure your return to National Grid Basic Service occurs on a timely basis.

There are no penalties or fees associated with opting out. Once you have opted out, your supply will revert back to National Grid Basic Service on the next available meter read date for your account.

Please note, if you are a residential or commercial account holder, you may re-enroll in the program at a later date with no associated re-enrollment fees, but are not guaranteed the original program rate. Your choice will be reflected on the account holder’s utility bill on the next available billing cycle.

Customer Name Key – located on page 2 of your bill in the blue margin to the left, after the Cycle Number. The Customer Name Key is usually the first four letters of the last name associated with the residential account, or first four letters of the commercial account name.